POLICIES
We VALUE our customers and APPRECIATE your patronage.
With NO INTENT to offend - please review our policies below.
SALON
Etiquette
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Arrive On Time
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Be Honest
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Be Patient
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Be Polite
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Communicate
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Smile
OUR
Children
Due to our limited space, children are not allowed in the suite UNLESS they are being SERVICED and must be accompanied by an adult.
FOOD&
Beverage
Food and beverages are permitted in the salon, but please be considerate of others around you.
NEED TO
Cancel
If you are unable to keep your scheduled appointment, we respectfully request a 48-hour notice of cancellation.
RUNNING
Late
Life happens. We understand. If you are more than 15 minutes late, please notify us asap. Note: Your services may be shorten or your appointment may be rescheduled.
NO
Show
A NO SHOW or LAST MINUTE cancellation will result in a $50 charge added to your total service. NO EXCEPTIONS.
SECURITY
Deposit
A non-refundable deposit may be required with some services. The deposit will be applied to your balance once the service is rendered.
SERVICE
Refunds
All services are non refundable, but we are more than happy to schedule a corrective service free of charge within 3 days of the initial service date.
METHODS of
Payment
Shear Divinity gladly accepts CASH, MasterCard, Visa & Discover. Personal checks are not accepted at this time.